Mary-Lou Heighes, CUCE

Mary-Lou Heighes is President and founder of Compliance Plus, Inc. Involved in the financial services industry since 1989, she has worked in numerous positions, including loan officer, marketer, and collector. She also worked at a state trade association for seven years providing compliance assistance and advising on state and federal legislative issues that affect financial institutions.

Compliance Plus, Inc. was founded in 2000 to provide compliance assistance to financial industry. Since then, Mary-Lou has helped financial institutions with developing compliance programs, provided compliance training nationwide, and spoken at numerous conferences throughout the country. She has been an instructor at regulatory compliance schools, conducts dozens of webinars and conferences throughout the country, and has written articles for Credit Union Magazine.