Tuesday, January 28, 2014
10:00 am – 11:30 am HST
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET
What are the maximum timeframes for placing a hold on a check or other negotiable instrument? Many people think it is two days, but that is only partially correct. There are many instances where extended holds can be used to protect the credit union from potential losses due to fraudulent or uncollectible items. Even cash and cashier’s checks may be subject to holds. This webinar will provide information regarding maximum holds, notification requirements, and other issues essential to complying with Reg CC.
Continuing Education: Attendance verification for CE credits upon request
- Hold timeframes for Treasury checks, cashier’s checks, money orders, and more
- Determine whether you need to adjust your hold policies to take advantage of extended holds
- Requirements for notifying depositors of your hold policy
- Little-known facts for holds on ACH credits and cash
- Key points for protecting the credit union against losses on remotely-created checks and substitute checks
- TAKE-AWAY TOOLKIT
- Check hold chart
- Reg CC model notices
- Endorsement standards for substitute checks
- Employee training log
- Quiz you can administer to measure staff learning and a separate answer key
WHO SHOULD ATTEND?
This informative session is designed for tellers, new accounts representatives, check processing personnel, frontline staff, teller supervisors and managers, and any staff who handle check deposits or returns.
Webinar content is subject to copyright and intended for your individual credit union’s use only.
MEET THE PRESENTER
Mary-Lou Heighes, CUCE
Compliance Plus, Inc.